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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

420 Superior Ave E, Cleveland, Ohio, United States of America, 44114

Hyatt Regency Cleveland At The Arcade - Upper-middle-range hotel in landmark 1890 building near Rock and Roll Hall of Fame

Located in the Historic Gateway Neighborhood, Hyatt Regency Cleveland At The Arcade occupies a landmark building constructed in 1890. The hotel features a glass skylight spanning over 300 ft, sweeping marble staircases, and Victorian-style architecture. On-site amenities include a spa, fitness center, restaurant, lounge, coffee bar, and 7,100 square feet of conference space. The property is within walking distance of the Rock & Roll Hall of Fame, Progressive Field, Horseshoe Casino, and the Cleveland Convention Center.

Additional perks of the hotel

- On-site hair salon and dry cleaning/laundry services - Luggage storage and a shared lounge - 24-hour fitness center with modern machines - Spa services including massages, facials, and manicures/pedicures - Rapid transit system access a two-minute walk away

Rooms

Rooms at Hyatt Regency Cleveland At The Arcade include flat-screen TVs with satellite channels, minibars, tea and coffee makers, and air conditioning. Suites add separate sitting areas with sofas and second flat-screen TVs. The largest VIP Suite measures 1,100 square feet. Private bathrooms feature shower/tub combinations and designer toiletries. Some units have seating areas and renovated bathrooms with dark brown marble vanities.

Other conveniences

- Ironing facilities and trouser presses - Bathroom telephones and free toiletries - AM/FM alarm clocks and CD players - Direct dial telephones and wardrobes - Safe deposit boxes in suites

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Double Room
Max:
4 persons
400 sq. feet 
Bed options:
2 Double beds
Air conditioning
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King Room Disability Access
Max:
4 persons
400 sq. feet 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Double Room
Max:
4 persons
400 sq. feet 
Bed options:
2 Double beds
Shower
Air conditioning
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Transportation Tips

Transportation Options

City Center
Cleveland1700 ft
Airports
Burke Lakefront (BKL) 1.6 mi
Cleveland Hopkins International (CLE) 13.9 mi
Metro stations
Tower City-Public Square1700 ft
Bus
Bus stop400 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Vending machines

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Curtains
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Hotel Location

420 Superior Ave E, Cleveland, Ohio, United States of America, 44114
Map view
420 Superior Ave E, Cleveland, Ohio, United States of America, 44114
Nearby
1 Center Ct
Quicken Loans Arena
2000 ft
Mall
The Arcade Cleveland
800 ft
Mall
Tower City Center
1900 ft
Mall
Cleveland Public Square
1000 ft
Long Beach
East 4th Street
700 ft
Monuments and Landmarks
Soldiers' and Sailors' Monument
900 ft
1455 E 6th St
Federal Reserve Bank of Cleveland
400 ft
Casinos
JACK Cleveland Casino
1800 ft
Store
Heinen's of Downtown Cleveland
1800 ft
Church
The Cathedral of Saint John the Evangelist
1000 ft
Church
Old Stone Church
1100 ft
East 9th Street and Lakeside Avenue
Free Stamp
4800 ft
1 Center Ct
Rocket Mortgage FieldHouse
1600 ft
50 Public Sq Downtown
Terminal Tower
1300 ft
Libraries
Cleveland Public Library
200 ft
Cleveland
Gateway District
1000 ft
Parks
Cleveland Mall
2400 ft
Restaurants
1890 Restaurant & Lounge
0 ft
420 Superior Ave E
Murano Modern Italian Cuisine and Social Wine Bar
900 ft
1852 E 6th St
Mabel's BBQ
1100 ft
2040 E 4th St
Au Bon Pain
300 ft
600 Superior Ave E Lbby 2
Pizza 216
800 ft
401 Euclid Ave Intersection of Euclid and East 4th
Sapporo Sushi
800 ft
1906 E 6th St
House of Blues
1700 ft
308 Euclid Ave.
Heck's Express
900 ft
515 Euclid Ave
Pickwick & Frolic Restaurant and Club
1000 ft
2035 East 4th Street
Foundation Room
1800 ft
308 Euclid Ave.
Pura Vida by Brandt
900 ft
170 Euclid Ave

Guest Reviews & Ratings

What Guests Are Saying?
82%
loved it & would return
convenient location
friendly staff
poor assistance
limited dining options
8.2/10
Great
Rooms
8.0
Location
8.0
Service
8.8
Dining
6.8
Guest reviews
8.2/10
based on 4 reviews
4/5 based on 2481 reviews
8.2
8.2/10 based on 762 reviews
#11 of 40 hotels in Cleveland based on Tripadvisor
Joseph
United States of America, March  2024
7.2/10

My stay at the hotel was a bit of a mixed bag. The rooms, although spacious and clean, had issues with temperature control and some noise disturbances. On the bright side, they were comfortable with good bedding and a large shower. The service was generally friendly and helpful, offering assistance with local recommendations. The location was convenient for business travelers or those attending events at the Rocket Mortgage Fieldhouse, but lacked a bustling dining scene. The facilities were decent overall.

Rooms
7.0
The rooms were spacious and clean but had trouble with temperature control and noise disturbances.
Service
8.0
The service was nice and friendly, providing helpful assistance with local recommendations.
Location
8.0
The location is convenient for business travelers or those attending events at the Rocket Mortgage Fieldhouse.
Dining
6.0
The dining options were limited and simple, not ideal for those looking for a variety of choices.
Facilities
7.0
The facilities offered were satisfactory for a comfortable stay.
Robert
United States of America, November  2023
7.8/10

The hotel has a great location in downtown Cleveland near sports arenas and cultural attractions. The rooms are clean and comfortable, although they have a contemporary style that may not fit the building's aesthetics. The service is top-notch, with efficient problem-solving and welcoming staff. The dining experience offers delicious options but could have earlier service times. The size of the hotel can be a bit noisy and overwhelming at times.

Rooms
8.0
Our room was clean and well laid out. It was comfortable with a view of the street.
Service
9.0
The service was kind and welcoming. Staff swiftly resolved any issues we had.
Location
7.0
The hotel is in a good downtown location, close to sports arenas and key Cleveland attractions. However, it can be large and noisy at times.
Dining
7.0
We enjoyed delicious pancakes at the restaurant in the arcade, but the dining service did not start until 6 am.
Facilities
8.0
The hotel offers various facilities such as room service, dry cleaning, and valet parking.
Peter
United Kingdom, October  2023
8.0/10

The hotel provided very comfortable rooms and had up to three elevators, which was convenient. However, assistance to a homeless person was just poor.

Rooms
9.0
I found the rooms to be very comfortable and well taken care of.
Service
9.0
The service was so great and attentive.
Location
8.0
The location was beautiful with Christmas lights and decorations, close to many attractions.
Dining
7.0
The dining experience was good, with great cleansing juices and gluten-free toast.
Facilities
7.0
The facilities were satisfactory.
convenient location
poor assistance
Mitch
United States of America, August  2023
8.2/10

I truly enjoyed my stay at this hotel. The room was peaceful despite some noise from shared spaces, giving it a charming old-world New York feel. The service was excellent, especially with the accommodating staff. The location is elegant, preserving its architectural beauty while providing modern amenities, and the dining experience, although simple, was satisfactory. Overall, a delightful stay with a few minor hiccups.

Rooms
8.0
The room was quiet and peaceful, reminiscent of an old-world New York hotel.
Service
9.0
The service was excellent and the staff was very helpful.
Location
9.0
The hotel is situated in an elegant location, preserving its architectural beauty while offering modern amenities.
Dining
7.0
The dining experience, though simple, was adequate for my needs.
Facilities
8.0
The facilities were convenient and well-kept.
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Rooms and Guests2 Guests, 1 Room